WE all remember the "one nation" speech given by Theresa May on the steps of Downing Street when she assumed the office of Prime Minister on July 13, 2016. She said: "If you are from an ordinary working class family, life is much harder than people at Westminster realise" and she said "the Government I lead will be driven not by the interests of the privileged few, but by yours".

Nothing has been achieved to reflect these promises. In fact it is the reverse, with the reform of current social programmes which will plunge the disadvantaged into even more debt.

Mrs May also said: "We will make Britain a country that works not for the privileged few, but for every one of us."

Talk is cheap. Where after 17 months is the action?

Dave Biggart,

Southcroft, Knockbuckle Road, Kilmacolm.

THE emotions felt by a group of homeless people who booed Nicola Sturgeon in Edinburgh ("Sturgeon heckled as she announces fresh action on homeless", The Herald, November 29) reflects how angry many feel about the SNP's lacklustre management of Scotland’s public services over the past ten years.

Despite the efforts of hard-pressed frontline professionals, it seems almost every day brings news of SNP failings.

Most Scots are familiar with OECD reports showing our education system is rapidly falling down the world rankings to below Estonia. This week we hear the SNP's own NHS 18 weeks referral to treatment targets are being missed.

Meanwhile, after years of inadequate local authority funding allocation by the SNP administration, several councils are "running out of reserves", potentially putting the most needy in our society at risk.

Ms Sturgeon's stuck-record excuse seems to be "it wisnae me, it's wicked Westminster". I suspect she would find members of the public less likely to boo her if she took even a modicum of responsibility for her party's decade of mismanagement.

Martin Redfern,

Woodcroft Road, Edinburgh.