Volkswagen is being judged again for its sins of emission.
The stock markets have already given their verdict, with Volkswagen's shares having lost a third of their value, around £21 billion since a scandal around rigging of exhaust emission tests broke.
Now UK sales figures appear to be confirming the fall from grace of the car maker which was until recently the biggest global manufacturer, in terms of sales. New registrations of VW-branded cars fell 9.8 per cent last month, while other brands owned by the giant including Seat (32.2 per cent) and Skoda (3 per cent) also sank.
Revelations have continued to damage the firm's reputation since it was forced to admit in September to installing "defeat" devices to cheat emissions tests. Since then it has also admitted that 1.2m diesel cars in the UK are affected, 11m worldwide. Then came the further concession this week that "irregularities" in emissions and fuel efficiency could affect both diesel and petrol engines. Only 800,000 additional cars are thought to be affected by this latest development, but it extends the damaging headlines. The company has already set aside £4.8bn to allow for possible compensation claims and sacrificed its Chief Executive in response.
It is not clear how directly the scandal has affected new UK sales, as some other manufacturers have also seen declines, while sales of other VW-owned brands including Porsche and Audi rose.
But industry insiders believe it is having an impact and the damage could go a lot further. The punishment the company is suffering at the hands of UK consumers may be just the beginning and is an indication of the task likely to face VW.
It is not enough for the company's US CEO Michael Horn to admit "we screwed up" as he did in September. Rigging cars with software to help them cheat emissions tests was dishonest and an active deception, not some bad business call. Customers will be rightly wary about purchasing cars if they cannot trust what they are buying, whether their concern is directly about environmental performance, about the risks of being taxed more for vehicles they thought were greener than the reality, about being misled about fuel consumption, or simply about resale value.
The real problem for a global brand is that the hit it takes is likely to be global too, even if some of the concerns about emissions testing are eventually shown to be localised.
Some fear it could be too much for the company, with its unusual internal political structure, to survive in its current form. The set-up - which involves a twin board, and a strong dynastic element in the company's management - almost certainly contributed to some bad decisions being made.
Turning around this perception of bad faith will take time to achieve. The financial crisis which engulfed RBS was different in nature from the Volkswagen scandal, but executives at RBS currently rebuilding the bank's reputation after years of greed and mismanagement, could no doubt explain how long it takes to convince consumers that a firm can be trusted again.
Why are you making commenting on The Herald only available to subscribers?
It should have been a safe space for informed debate, somewhere for readers to discuss issues around the biggest stories of the day, but all too often the below the line comments on most websites have become bogged down by off-topic discussions and abuse.
heraldscotland.com is tackling this problem by allowing only subscribers to comment.
We are doing this to improve the experience for our loyal readers and we believe it will reduce the ability of trolls and troublemakers, who occasionally find their way onto our site, to abuse our journalists and readers. We also hope it will help the comments section fulfil its promise as a part of Scotland's conversation with itself.
We are lucky at The Herald. We are read by an informed, educated readership who can add their knowledge and insights to our stories.
That is invaluable.
We are making the subscriber-only change to support our valued readers, who tell us they don't want the site cluttered up with irrelevant comments, untruths and abuse.
In the past, the journalist’s job was to collect and distribute information to the audience. Technology means that readers can shape a discussion. We look forward to hearing from you on heraldscotland.com
Comments & Moderation
Readers’ comments: You are personally liable for the content of any comments you upload to this website, so please act responsibly. We do not pre-moderate or monitor readers’ comments appearing on our websites, but we do post-moderate in response to complaints we receive or otherwise when a potential problem comes to our attention. You can make a complaint by using the ‘report this post’ link . We may then apply our discretion under the user terms to amend or delete comments.
Post moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours.
Read the rules here