Netflix users reported issues with the streaming service on Wednesday night with many subscribers seeing the Netflix Error tvq-pb-101 on their screens.
The error code usually shows up in a text box with: "We've having trouble playing this title right now. Please try again later or select a different title."
The code usually means that your device needs refreshed, Netflix has said.
The streaming service tells viewers to follow the steps shown on the device that they are using when this happens.
The refreshing process can vary by device, Netflix has produced a full list of guidance for Play Station 3, Smart TV, Xbox 360 viewers and more.
See the full list via the Netflix website.
Why it says ‘this title not available to watch instantly’ on Netflix
Netflix users were reporting issues with the streaming service on Wednesday evening.
Subscribers were left unable to watch their favourite films and TV shows after the platform went down.
According to Down Detector, issues started at around 5pm with users complaining that they couldn't get the app or website to load.
Of the problems reported, 75% relate to problems with video streaming while 18% reported problems with the app.
A further 8% of problems were linked to Netflix's website.
Why are you making commenting on The Herald only available to subscribers?
It should have been a safe space for informed debate, somewhere for readers to discuss issues around the biggest stories of the day, but all too often the below the line comments on most websites have become bogged down by off-topic discussions and abuse.
heraldscotland.com is tackling this problem by allowing only subscribers to comment.
We are doing this to improve the experience for our loyal readers and we believe it will reduce the ability of trolls and troublemakers, who occasionally find their way onto our site, to abuse our journalists and readers. We also hope it will help the comments section fulfil its promise as a part of Scotland's conversation with itself.
We are lucky at The Herald. We are read by an informed, educated readership who can add their knowledge and insights to our stories.
That is invaluable.
We are making the subscriber-only change to support our valued readers, who tell us they don't want the site cluttered up with irrelevant comments, untruths and abuse.
In the past, the journalist’s job was to collect and distribute information to the audience. Technology means that readers can shape a discussion. We look forward to hearing from you on heraldscotland.com
Comments & Moderation
Readers’ comments: You are personally liable for the content of any comments you upload to this website, so please act responsibly. We do not pre-moderate or monitor readers’ comments appearing on our websites, but we do post-moderate in response to complaints we receive or otherwise when a potential problem comes to our attention. You can make a complaint by using the ‘report this post’ link . We may then apply our discretion under the user terms to amend or delete comments.
Post moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours.
Read the rules here