Veteran Scottish banker Robin Bulloch is retiring as chief executive of TSB, after a 45-year career in the sector, it was announced yesterday.
He will be succeeded by Marc Armengol, who has been chief operating officer of TSB’s Spanish owner, Banco Sabadell, since March 2021. Before that, Mr Armengol was corporate strategy director at TSB for three years. He has been a non-executive director of TSB since March 2022.
Mr Bulloch’s career has included senior posts at Bank of Scotland and Royal Bank of Scotland, as well as the last five years at TSB. He has been chief executive of TSB for three years.
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TSB said: “Under Robin’s leadership, TSB has delivered record financial results in consecutive years.”
Mr Bulloch said: “I have been very fortunate to work in retail banking for virtually my whole career with a focus on doing what’s right for our customers. The fact that my executive career concludes with me at the helm of TSB, where I opened my first bank account aged five, gives me a personal sense of fulfilment.”
He was, before joining TSB, managing director for community banking at Lloyds Bank and Bank of Scotland, prior to which he led Lloyds Banking Group’s general insurance division.
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Before that, Mr Bulloch worked for Royal Bank of Scotland, now NatWest Group, holding senior roles including managing director of RBS and NatWest branch banking and chief executive of Tesco Personal Finance, now Tesco Bank.
TSB said: “Since becoming CEO [of] TSB three years ago, Robin has successfully transformed the customer experience, with TSB focused on being a purpose-led brand underpinned by strong colleague engagement.”
Mr Armengol is expected to rejoin TSB in an executive capacity in early 2025 and will work with Mr Bulloch on “an orderly handover”, the UK bank said.
TSB chairman Nick Prettejohn paid tribute to Mr Bulloch.
He said: “We’re grateful to Robin for his outstanding contribution not only to TSB but also to retail banking for more than four decades. Robin leaves TSB a successful, simpler, stronger and more customer-focused bank and we’re well positioned for the next phase of growth.”
Mr Prettejohn described Mr Armengol as “a proven leader” who “knows TSB well”, adding: “As an established TSB board member, I’ve always admired Marc’s ambition for the future of TSB and its customers. Marc’s appointment will allow us to build further on the progress of recent years.”
Mr Armengol said he was looking forward to continuing to “unleash TSB’s potential”.
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