NCR, which employs nearly 2000 people in Scotland, has signed a #50m contract to maintain NatWest's entire network of cash machines in the UK for the next three years.
Company officials said the deal would bring additional jobs to the company's financial services
support centre in Cumbernauld, which employs 50 people.
However, an insider said many of the new posts will simply be transfers from NCR's retail
services support centre at Watford near London.
The contract to service NatWest's 2800 automatic teller machines (ATM) throughout the UK will also lead to NCR taking on more service engineers in
England and Wales as the company phases out its use of sub-contractors to service client sites.
NCR makes a quarter of the world's ATMs, mainly in Dundee, where it employs 1700 people. It already has repair and maintenance agreements with several banks, including Royal Bank of Scotland and the Clydesdale.
But Cyril Scott, NCR's sales and marketing director for customer services, said the NatWest deal was the biggest signed to date.
''The contract shows a strengthening of the relationship between NCR and NatWest which will certainly protect jobs throughout the UK,'' he said, noting that the Dundee factory is building 300 more ATMs for the bank.
NCR officials said the full scope of the NatWest service agreement is even bigger than appears at first sight, since the official headline figure of #50m is an understatement of the real revenues involved and the three-year contract will be automatically rolled over. NCR is looking at a guaranteed revenue stream of well over #100m for the next six years.
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