WE refer to Mr Hepburn's letter (May 16) regarding rehabilitation work carried out on the sewerage system at Westbourne Gardens, Glasgow, on May 13.
The work being carried out in this area was undertaken by our company. Unfortunately, due to a series of unforeseen difficulties following a tragic accident involving our employees, West of Scotland Water were not given the usual prior notification of the start of this work. As a result local people were not informed in advance of our arrival on site, as is the normal procedure.
Due to the nature of our specialist renovation process, our company prides itself on its proactive approach to ensure works are carried out with minimum disruption to the local community. We therefore greatly regret any inconvenience caused to Mr Hepburn, and other residents in the area, and West of Scotland Water.
Ian Edwards,
Lining Division Manager,
DCT Civil Engineering Ltd,
Prospect House,
Shaw Oldham, Lancashire.
May 27.
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