THE co-founder and managing director of Auchrannie Resort on Arran expressed "great sadness and regret" over its temporary closure amid coronavirus-related restrictions.
Announcing the hotel and spa resort would close until January 29, Linda Johnston said: "Sadly, we have no choice, as the cost of opening is not sustainable for the business and we must make sure that Auchrannie emerges from the pandemic in good shape to welcome guests back and continue to support the island and community as we have for the last 32 years."
She emphasised staff would be protected using the UK Government’s coronavirus job retention scheme. The hotel and spa resort has a team of about 180 people.
Ms Johnston said: “The hospitality industry has spent vast sums on implementing safe systems to make sure we could open safely following the national lockdown. Arran businesses implemented Covid precautions responsibly and effectively and this was demonstrated during the four months from July 2020 when the island was able to trade effectively and welcomed large numbers of visitors without a single case of Covid-19.”
She explained that the “travel and other restrictions in place since the introduction of the tier system on 2 November 2020, ever-changing guidelines and uncertain times ahead make it impossible for the business to trade viably at this time”.
Ms Johnston added: “With the furlough in place, our team is protected, whilst closing the resort allows us to minimise costs and reduce risk by creating certainty instead of speculation in our cash-flow projections. Having said that, we still need to cover very high fixed costs each month we are closed which run into six figures, for which we receive very little support, but we would face a much larger loss if we attempt to continue trading in the current situation...
“We understand the effect this decision will have on guests, team members, the community, the supply chain and other businesses who rely on tourism over the winter. We are also sorry we are unable to open our leisure facilities to the community, and are acutely aware that this leaves the island with no indoor swimming or gym facility."
Ms Johnston said that, during the closure, a small team would be retained to keep the resort "safe and in tip-top condition" while the reservations department would remain available to answer any queries while the hotel continued to take bookings online and by phone for next year.
She added: "With a vaccine on the horizon, there is now light at the end of the tunnel and we know that with the right support and the chance to trade viably out of the pandemic, Auchrannie and Arran will emerge from this difficult, worrying and stressful period, as a better place to live, work and visit.
"We’d like to thank everyone for their support and understanding throughout the pandemic including our own team members who have been inspirational throughout. In the meantime, stay safe everyone and we look forward to welcoming visitors back in February."
Why are you making commenting on The Herald only available to subscribers?
It should have been a safe space for informed debate, somewhere for readers to discuss issues around the biggest stories of the day, but all too often the below the line comments on most websites have become bogged down by off-topic discussions and abuse.
heraldscotland.com is tackling this problem by allowing only subscribers to comment.
We are doing this to improve the experience for our loyal readers and we believe it will reduce the ability of trolls and troublemakers, who occasionally find their way onto our site, to abuse our journalists and readers. We also hope it will help the comments section fulfil its promise as a part of Scotland's conversation with itself.
We are lucky at The Herald. We are read by an informed, educated readership who can add their knowledge and insights to our stories.
That is invaluable.
We are making the subscriber-only change to support our valued readers, who tell us they don't want the site cluttered up with irrelevant comments, untruths and abuse.
In the past, the journalist’s job was to collect and distribute information to the audience. Technology means that readers can shape a discussion. We look forward to hearing from you on heraldscotland.com
Comments & Moderation
Readers’ comments: You are personally liable for the content of any comments you upload to this website, so please act responsibly. We do not pre-moderate or monitor readers’ comments appearing on our websites, but we do post-moderate in response to complaints we receive or otherwise when a potential problem comes to our attention. You can make a complaint by using the ‘report this post’ link . We may then apply our discretion under the user terms to amend or delete comments.
Post moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours.
Read the rules here