CABINET Secretary Alex Neil has admitted a Clyde ferry service put in place by the Scottish Government is not "fit for purpose", following complaints from passengers.
In a humiliating rebuke for state-owned ferry company CalMac, the Infrastructure Secretary yesterday demanded to see improvements on the Gourock-Dunoon route, which caused controversy earlier this year when the vehicle ferry was removed and replaced with a passenger-only service.
It follows a public meeting last week at which residents of the Cowal peninsula voiced their concerns over the number of cancelled sailings and poor port facilities following the introduction of the MV Ali Cat and MV Argyll Flyer in July.
However, he was accused of trying to shift the blame for its failings last night as opposition politicians called on ministers to accept responsibility.
Mr Neil said he had asked for an improvement plan to be presented after a meeting with the heads of David MacBrayne, CalMac's parent company, which set up Argyll Ferries to operate Gourock-Dunoon.
He said: "We are absolutely committed to providing a ferry service that meets the needs of passengers and have made clear our disappointment."
Figures obtained by The Herald earlier this week show that 3.6% of sailings between Gourock and Dunoon have been cancelled or disrupted since July. Passengers have also complained about port facilities.
Why are you making commenting on The Herald only available to subscribers?
It should have been a safe space for informed debate, somewhere for readers to discuss issues around the biggest stories of the day, but all too often the below the line comments on most websites have become bogged down by off-topic discussions and abuse.
heraldscotland.com is tackling this problem by allowing only subscribers to comment.
We are doing this to improve the experience for our loyal readers and we believe it will reduce the ability of trolls and troublemakers, who occasionally find their way onto our site, to abuse our journalists and readers. We also hope it will help the comments section fulfil its promise as a part of Scotland's conversation with itself.
We are lucky at The Herald. We are read by an informed, educated readership who can add their knowledge and insights to our stories.
That is invaluable.
We are making the subscriber-only change to support our valued readers, who tell us they don't want the site cluttered up with irrelevant comments, untruths and abuse.
In the past, the journalist’s job was to collect and distribute information to the audience. Technology means that readers can shape a discussion. We look forward to hearing from you on heraldscotland.com
Comments & Moderation
Readers’ comments: You are personally liable for the content of any comments you upload to this website, so please act responsibly. We do not pre-moderate or monitor readers’ comments appearing on our websites, but we do post-moderate in response to complaints we receive or otherwise when a potential problem comes to our attention. You can make a complaint by using the ‘report this post’ link . We may then apply our discretion under the user terms to amend or delete comments.
Post moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours.
Read the rules hereComments are closed on this article